Professionals in Victoria

Minor dent repair: $150-$500. Bumper repair: $500-$1,500. Major collision repair: $2,000-$10,000+. Full repaint: $3,000-$8,000. Insurance claims typically cover everything minus your deductible ($500-$1,000). Always get 2-3 estimates.

You have the right to choose any shop — you're not required to use your insurer's preferred network. However, preferred shops often offer direct billing and guaranteed repairs. Independent shops may provide more personalized service. Compare estimates and reviews.

Minor repairs: 1-3 days. Moderate damage: 1-2 weeks. Major collision: 3-6 weeks or more if parts need to be ordered. Your shop should provide a written timeline. Delays often come from parts availability, not labour.

Reputable shops restore your vehicle to pre-accident condition. Modern paint matching technology is extremely accurate. Structural repairs using factory-spec equipment are safe. Ask about warranties — good shops offer lifetime warranties on their work.

1) Ensure safety. 2) Call police if injuries or significant damage. 3) Exchange insurance info. 4) Take photos of all damage. 5) Contact your insurance company. 6) Get repair estimates from 2-3 shops. Don't admit fault at the scene.